Shipping Policy – Fiona World

Effective Date: 30 October 2025
Website: https://fionaworld.com

Thank you for shopping with Fiona World. We are committed to delivering your order safely, quickly, and affordably. Please review our shipping policy below for full details on our process.

1. Order Processing

  • Orders are processed within 1 – 2 business days after confirmation.

  • During high-volume periods, processing may take an additional day or two.

  • You will receive an email or SMS once your order has been shipped.

2. Shipping Methods & Charges

  • We offer Standard and Express delivery options.

  • Shipping charges are calculated at checkout based on your location, chosen method, and order value.

  • Free Standard Shipping is available on orders over ₹1000.

3. Delivery Time

  • Standard shipping: 3 – 7 business days (depending on location).

  • Express shipping: 1 – 3 business days in metro cities.

  • Delays may occur due to unforeseen courier or regional conditions.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number and link by email or SMS.

  • Please allow up to 1 hour for tracking information to update.

  • You can also track your order on our Track Order page at https://fionaworld.com/track-order.

5. Lost, Damaged, or Missing Packages

  • If your order arrives damaged or does not reach you within the estimated timeframe, contact us at support@fionaworld.com within 7 days.

  • We will investigate with our shipping partners and resolve the issue promptly.

6. Handling Times

  • All confirmed orders are handled within 2 – 3 business days after payment.

  • In case of significant delays, customers will be notified via email.

7. Post-Delivery Support

After delivery confirmation, your order status will be updated to “Completed.” Our customer service remains available for returns, exchanges, or delivery-related queries.

8. Contact Information

For any questions regarding shipping or delivery, please reach us at:

📧 Email: support@fionaworld.com
📞 Phone: +91-1147652490 / +91-1135816771
📍 Address: H. No. A-243, Gali No. 5/7, Samta Vihar, Mangal Bazar Road, North West Delhi – 110042